Usnorevia™ · Personal Information
Privacy Policy
This Privacy Policy explains how personal information may be collected, used, shared, retained, and protected when you visit usnorevia.com, place an order, contact customer support, or otherwise interact with Usnorevia™.
Our Commitment
How We Handle Your Information
Usnorevia™ is operated by Shanghai Ningshiyuan Biotechnology Co., Ltd. Personal information may be used where reasonably necessary to operate our online store, process and fulfill orders, communicate with customers, maintain website security, improve our services, and comply with applicable business and legal requirements.
We do not rent personal information to unrelated third parties for their independent use.
Privacy Details
How Personal Information May Be Handled
Information We May Collect
The information collected or processed depends on how you interact with Usnorevia™ and may include:
- Contact information such as your name, email address, telephone number, billing address, and shipping address.
- Order and transaction information such as purchased products, order numbers, order value, shipping status, returns, replacements, and refunds.
- Customer-account information if account functionality is available and you choose to use it.
- Information you provide when contacting our customer service team.
- Device and website information such as IP address, browser type, device type, cookie identifiers, referring pages, and interactions with our website.
- Payment-related information required by Shopify and applicable payment providers to authorize and process transactions.
Usnorevia™ does not store complete credit or debit card numbers on its own servers.
How Information May Be Collected
Personal information may be obtained in several ways, including:
- Directly from you when you place an order, provide information, or contact us.
- Automatically through cookies, pixels, scripts, logs, and similar technologies when you use our website.
- From Shopify, payment providers, fulfillment partners, shipping carriers, and other providers involved in processing your order.
- From advertising, analytics, attribution, or marketing providers when those services are enabled and permitted.
Why We May Use Personal Information
Personal information may be used for purposes including:
- Processing, verifying, fulfilling, and delivering orders.
- Providing order confirmations, shipping notices, and tracking updates.
- Responding to customer questions and support requests.
- Managing cancellations, returns, refunds, and payment inquiries.
- Detecting or investigating fraud, misuse, and security incidents.
- Operating, maintaining, troubleshooting, and improving our website.
- Providing personalized content or advertising where permitted.
- Meeting tax, accounting, regulatory, recordkeeping, and legal obligations.
- Establishing, exercising, or defending legal claims.
Cookies & Similar Technologies
Usnorevia.com and service providers supporting our store may use cookies, pixels, scripts, server logs, and similar technologies for website functionality, carts, checkout, preferences, security, analytics, fraud prevention, advertising, attribution, and measurement.
If AppLovin advertising technologies are enabled on usnorevia.com, AppLovin may use pixels, cookies, scripts, identifiers, or similar technologies to provide, measure, attribute, optimize, and improve advertising services.
Depending on the technology enabled, information processed for these purposes may include device and browser details, IP address, identifiers, referring pages, product views, searches, add-to-cart activity, checkout events, purchases, and related interaction data.
Where required by applicable law, non-essential advertising or measurement technologies will be subject to the privacy or consent choices available on our website.
Browser or device settings may also allow you to block, restrict, or delete certain cookies. Disabling cookies that are necessary for website operation may affect cart, checkout, account, or other site functionality.
Service Providers & Disclosure
We may provide personal information to third parties where reasonably necessary to operate our business, provide requested services, or complete transactions.
These parties may include:
- Shopify and other e-commerce technology providers.
- Payment processors and financial institutions.
- Shipping carriers, warehouses, and fulfillment providers.
- Customer-support and communication providers.
- Hosting, analytics, security, and fraud-prevention providers.
- Advertising, attribution, analytics, measurement, and marketing providers, including AppLovin where enabled.
- Professional advisers, insurers, auditors, and business-service providers.
- Government, regulatory, judicial, or law-enforcement authorities where disclosure is required or permitted by law.
If AppLovin services are enabled, information may be collected by or disclosed to AppLovin for purposes such as advertising, attribution, measurement, analytics, fraud prevention, and service improvement, subject to applicable law and user privacy choices.
AppLovin processes information under its own privacy practices. You can review its privacy information at: AppLovin Privacy Policy .
Personal information may also be disclosed in connection with a permitted financing, merger, acquisition, reorganization, sale, or transfer involving all or part of our business.
Sale, Sharing & Targeted Advertising
Usnorevia™ does not rent your personal information to unrelated third parties for their independent use.
We may use advertising or measurement providers, including AppLovin where enabled, to understand advertising performance, measure conversions, improve campaigns, prevent fraud, and provide more relevant advertising.
Depending on the technologies being used and the law that applies to you, disclosures involving advertising cookies, pixels, analytics, or identifiers may be legally treated as a “sale,” “sharing,” or processing for targeted advertising.
Where applicable, eligible users may exercise available opt-out choices through website privacy controls or by contacting: service@usnorevia.com .
Shopify
Our online store operates using Shopify's e-commerce infrastructure.
Information necessary to provide store functionality, checkout, transaction processing, and other commerce services may therefore be processed by Shopify and relevant service providers.
Those providers process information in accordance with their own privacy practices, contractual obligations, and applicable law.
Data Retention
We retain personal information for as long as reasonably necessary for purposes such as order administration, customer service, accounting, tax compliance, fraud prevention, dispute resolution, contract enforcement, and applicable legal or regulatory requirements.
Retention periods may vary depending on the type of information, why it is processed, and the legal or business requirements that apply.
Your Privacy Rights
Depending on where you live and the law that applies, you may have privacy rights such as the ability to:
- Request access to certain personal information.
- Request correction of certain inaccurate information.
- Request deletion of eligible personal information.
- Request a portable copy of certain personal information.
- Opt out of certain sale, sharing, targeted-advertising, or profiling activities where applicable.
- Withdraw consent where processing relies on consent.
- Appeal certain privacy-request decisions where applicable.
- Exercise applicable privacy rights without unlawful discrimination.
These rights may be subject to legal exceptions. We may need to verify your identity before completing certain requests.
Submitting a Privacy Request
To submit a privacy-related request, email:
Please use the subject line “Privacy Request” and provide enough information for us to understand your request.
We may request information reasonably necessary to locate the relevant account, order, or transaction and verify the identity of the person making the request.
For your security, do not send complete payment-card numbers, card security codes, online banking passwords, or other highly sensitive financial credentials by email.
Where permitted by law, an authorized agent may submit certain requests on your behalf. We may request evidence of the agent's authority and may independently verify your identity.
Marketing Communications
If you choose to receive promotional communications, available unsubscribe options may be used to stop future marketing messages.
You may also contact customer support for help with applicable communication preferences.
Transactional communications concerning orders, payments, deliveries, returns, refunds, account security, or customer-service matters may still be sent where reasonably necessary.
Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, loss, or misuse.
No internet transmission method or electronic storage system can be guaranteed to be completely secure.
Customers should protect account credentials and contact us if they suspect unauthorized account or order activity.
Children's Privacy
Usnorevia™ offers kitchenware and everyday home products through a general consumer shopping website. Our website is not directed to children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has improperly provided personal information through our website, please contact us so the situation can be reviewed.
International Processing
Usnorevia™, Shopify, and service providers supporting our store may operate in multiple countries.
As a result, personal information may be processed or stored in a country or jurisdiction different from the location where you access usnorevia.com.
Where required, international transfers or processing will be handled subject to applicable legal requirements and available safeguards.
Third-Party Services & Links
Usnorevia.com may use or link to third-party websites, platforms, payment services, shipping services, applications, or other providers.
Information collected directly by those third parties is governed by their own privacy notices, terms, security practices, and procedures.
We encourage you to review the relevant third-party privacy information before providing personal information directly to those services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, service providers, operational requirements, or applicable legal requirements.
The current version will be posted on this page together with the applicable revision date.
Additional notice of material changes may be provided where required or appropriate.
Your Privacy Choices
You May Have Control Over Your Personal Information
Available privacy rights depend on your location, the nature of your request, and applicable law. Contact our customer-support team if you would like to submit an eligible privacy request.
Privacy Contact
Have a Privacy Question?
Email Usnorevia™ at service@usnorevia.com and use “Privacy Request” as your email subject. Customer service is available from 8:00 AM to 10:00 PM Daily.
Privacy Contact
Business Information
The information below identifies the company responsible for operating Usnorevia™ and handling customer and privacy-related inquiries.